Consumer information

Consumer rights information

General information for consumers using PayClear's separate account-request path.

Use the separate account request path

The commercial portfolio form is for businesses. If you have an account question, dispute, or communication-preference request, use the separate account-request form. Do not submit an account number, payment details, Social Security number, date of birth, document, or account narrative through this public website.

Account-specific questions

This website does not verify identity or provide account access. Any account-specific response requires the appropriate identity, communication, and legal review through the responsible support process.